VIRTUAL BACK OFFICE

Hire Kilo.
Not a team.

Operations on Autopilot.
KILO. THE AI OPS TEAM.
Built by a Contractor. For Contractors.

We know the struggle.

Contractors don't need another dashboard. They need the back office to stop bleeding.

"You're paying for a CRM your reps don't update."
"Every storm passes and you're the last one to knock the doors."
"Insurance is stalling and you're playing phone tag."
"The office is drowning in paper while jobs sit at 90% done."
The Real Math

The team Kilo replaces.

Every roofing shop pays for the same ten positions — whether they hire them, share them, or just watch the work not get done. Here's what they cost. And here's what Kilo costs.

The Traditional Way

Ten hires. One HR headache.

  • Office Manager$45K–65K/yr
  • CRM Admin / Data Entry$35K–45K/yr
  • Marketing Coordinator$50K–70K/yr
  • Claims Coordinator$45K–60K/yr
  • Bookkeeper (partial)$40K–55K/yr
  • Dispatcher / Scheduler$35K–45K/yr
  • Customer Service Rep$35K–45K/yr
  • Social Media / Content$45K–65K/yr
  • Storm Canvasser (per rep)$40K+/yr
  • Collections Clerk$35K–45K/yr
Total payroll (low → high)
$405K – $540K/yr
Plus benefits (25–35%), payroll taxes, PTO, turnover cost, and the manager time to run them.
The Kilo Way

One system. Seven agents.

Kilo Teams — $999–$2,499/mo.
That's $12K–$30K/year.
Same output. No hiring. No HR. No sick days. No drama. Never quits at 5 for a better offer up the road.
You save (on the low end)
$375K – $500K+ per year
See the math live →
Who covers what

Every role, mapped to the crew.

Office Manager→📻DISPATCH + 🤝CLOSER
CRM Admin / Data Entry→📻DISPATCH
Marketing Coordinator→☀SUNNY
Claims Coordinator→➕MEDIC
Bookkeeper (partial)→🤝CLOSER (QB sync)
Dispatcher / Scheduler→📻DISPATCH
Customer Service Rep→💥FLASH + Concierge SMS
Social Media Manager→☀SUNNY
Storm Canvasser→🎯RECON (before the knock)
Collections Clerk→🤝CLOSER (30-day window)
Salary ranges from BLS + Indeed data, KY/Southeast region 2026. Kilo isn't a replacement for judgment — it's a replacement for the busywork that keeps your best people from doing their best work.
Real Numbers

What Kilo does in the wild.

[X]×
Faster storm response
vs. manual canvassing
[X]%
Fewer denied claims
first pass approval
[X] hrs
Saved per week
back-office busywork
$[X]K
Avg annual payroll saved
per shop
Placeholder metrics — Jess to confirm final numbers from pilot cohort.

How it works.

Four steps. Days, not months. Your data stays yours.

01

Onboard your business

Ten-minute setup wizard. Tell Kilo who you are, where you work, and what tools you already pay for.

02

Import your clients

Bulk wizard pulls in every project, contact, and photo. Deduped, tagged, and ready to work.

03

Meet your Kilo Crew

All seven agents introduce themselves and their beat. You pick who runs on green — you approve the rest.

04

Watch it run

Dashboard shows every agent action, every draft awaiting approval, every dollar out the door. In real time.

Meet the Kilo Crew.

Seven agents. Cute names, sharp work. Each one owns a beat and logs every move.

Watch RECON in action — from radar ping to ranked prospect list.
🎯
RECON
Storm Scout
Finds hail, scores prospects. Sees the storm before your competitor even knows it happened.
💥
FLASH
Outreach Operator
Reaches homeowners after a hit. Text, email, and voice drafts written in your voice, held for your tap.
☀️
SUNNY
Brand Scribe
Content, social, reviews. Keeps the brand loud without you touching a caption.
➕
MEDIC
Claims Navigator
Supplements, adjuster follow-ups, denial kit. Documentation, not negotiation.
🔋
SPARKY
System Watchdog
Health monitoring for every integration. If it flatlines, you hear first.
📻
DISPATCH
CRM Commander
Data flow, sync, hygiene. Keeps CompanyCam, the sheets, and eSign in lockstep.
🤝️
CLOSER
Project Closer
Milestones, NOC, invoice, collections. The whole finish line, without the phone tag.
🌟
THE CREW
Together
Seven agents, one dashboard. See them work in a 15-minute demo.
Book a demo

Features — the outcomes.

This page sells the outcome. The demo shows the how.

🎯

Storm Intel

By RECON · Storm Scout
Every hail-producing storm within 50 miles of your shop, scored by damage severity, mapped to homeowners on your list. Delivered to your dashboard before your competitor even hears about it.
HAIL CELLS · SEVERITY MAPPED
💥

Homeowner Outreach

By FLASH · Outreach Operator
Within minutes of RECON flagging a hit, FLASH drafts personalized outreach to every homeowner in the storm path. Your voice. Held for your approval. Sent from your number.
DRAFT · SENT FROM YOUR NUMBER REPLY · APPT BOOKED
➕

Claims Navigator

By MEDIC · Claims Navigator
Adjusters get followed up on. Supplements get filed. Denials get the kit. Every touch logged, every deadline hit — while you sell the next job.
FILE · FOLLOW-UP · SUPPLEMENT · APPROVED
💬

Kilo Concierge

Rep-facing SMS ops
Your reps text Kilo like they'd text a dispatcher. "Add Mike Smith, 415 Elm, storm lead." Kilo updates the CRM, drops the pin, and books the inspection — while they drive.
"Add Mike Smith, 415 Elm" "Added ✓ Inspection Fri 2pm"
☎️

Kilo Reception

Customer-facing SMS
Under-60-second reply to every inbound homeowner text. Qualified, answered, booked. Trained on your voice, gated on the money questions.
Inbound · 0:47 Booked for Sat 10am ✓
☀️

Content Engine

By SUNNY · Brand Scribe
GBP posts, Instagram reels, blog copy, review replies — drafted every week, staged for one-tap approval. Your brand stays loud without you touching a caption.
MON · WED · FRI · QUEUED
Video 3 of 5 — eSign flow
Contract drafted → sent → signed ▶ 30–45s
The eSign lifecycle — end to end in under a minute.
Video 4 of 5 — Concierge SMS
Text Kilo — watch the CRM update ▶ 30s
Concierge in action — from truck-cab text to CRM record.
Video 5 of 5 — Client Card walkthrough
The full workflow — intake to collection ▶ 60s
The Client Card — one page, one job, one truth.

Pricing.

Grow into it. No per-seat gouging. Start free.

From $999/mo vs. $500K/yr in payroll.
30-day money-back guarantee. Cancel anytime. Own your data.

Solo

$0–$499 /mo
Kilo BaseFree
  • Up to 25 clients
  • 1 board
  • Client Card + eSign lite
Assistant$199/mo
  • Unlimited clients
  • Full boards + Reception SMS
Growth$349/mo
  • + Storm Intel (RECON)
  • + Outreach drafts (FLASH)
Pro$499/mo
  • + Claims Navigator (MEDIC)
  • Concierge SMS included

Enterprise

$9,999+ /mo
Command$9,999/mo
  • Unlimited users
  • Multi-branch
  • Dedicated CSM
Command Elite$19,999+/mo
  • Private agent tuning
  • Custom integrations
  • SLA + white glove
Who's behind Kilo
Enterprise structure. Contractor pricing.

Kilo is built by Jess Williams — a career software engineer whose partner runs a roofing company. Watching that business fight through paper trails, missed storms, and stalled insurance claims, she saw the same busywork drowning every small contractor she talked to.

So she built Kilo: enterprise-grade software structure delivered at a price point that actually works for the small local shops that are the heart of the industry — while still scaling up for anyone who needs it.

Her focus: be the best in the industry. Full stop.
Photo optional
—
Jess to decide

Frequently asked.

The six questions every contractor asks in the first ten minutes.

How does Kilo actually work?

Seven named agents run scheduled jobs and draft messages across the tools you already pay for. Autonomous work (storm scans, health checks, CRM sync) runs on green-tier auto. Anything that touches a client, an insurer, or a dollar is held for your approval in the in-app queue. You'll see it running from your dashboard in real time. The 15-minute demo shows the whole loop.

Do you replace my QuickBooks, DocuSign, or CompanyCam?

No. We use them. Your invoices live in your QuickBooks. Your contracts live in your Adobe Sign, DocuSign, or SignWell. Your photos live in your CompanyCam. Your files live in your Drive. Kilo is the view and the orchestrator — the source of truth stays with you. Cancel Kilo tomorrow, keep everything.

What if I already have staff?

Good. Kilo makes them 5× more effective — not fired. Your office manager stops chasing adjusters and starts running the shop. Your rep stops doing data entry and starts closing. Kilo eats the busywork; your people do the judgment work only they can do.

How long to onboard?

Ten minutes to set up. A couple of hours to import your existing client history. A few days to tune the Kilo Crew to your voice. Most shops are running live inside a week.

What's the money-back guarantee?

30 days, full refund, no questions. Use it for a full month. If Kilo doesn't earn its keep, you get every dollar back and you keep everything you built inside it — because it lives in your tools anyway.

Is my data safe?

Your data lives in accounts you own — your Google Drive, your CompanyCam, your QuickBooks, your eSign provider. Kilo reads and writes with your permission and encrypts everything in transit. We don't sell data. We don't train models on your customer records. That's the deal, and it's why we designed it this way from day one.

Ready to hire Kilo?

Fifteen minutes. See the full workflow, the Kilo Crew, and the math. No slides. Just the product.